Match the tone to the message: A memo to department heads about a new internal company policy.

Enhance your skills for the Professional Communication Skills Exam. Study multiple choice questions with hints and explanations to excel in your test. Get ready for success!

The appropriate tone for a memo to department heads about a new internal company policy is economical and direct. This tone focuses on conveying important information clearly and concisely, making it easy for the recipients to understand the key points and implications of the new policy without unnecessary elaboration or complex language. In a business context, especially when addressing department heads, it is crucial to communicate efficiently to ensure that everyone is on the same page regarding new policies that may affect their operations.

Using an economical and direct tone helps in reducing potential misunderstandings and makes the memo more actionable, as it likely contains specific instructions, deadlines, or changes that require prompt attention. This approach fosters a professional atmosphere while maintaining respect for the readers’ time and responsibilities, which is essential in a corporate setting.

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