What does active listening involve?

Enhance your skills for the Professional Communication Skills Exam. Study multiple choice questions with hints and explanations to excel in your test. Get ready for success!

Active listening involves concentrating and engaging fully with the speaker, which means not just hearing the words being spoken but also understanding and processing the information being conveyed. This skill requires the listener to be attentive and responsive, demonstrating genuine interest in the speaker's message. Active listening often includes nodding, providing feedback, and asking clarifying questions, all of which help to create a supportive communication environment.

The emphasis on engagement is crucial because it fosters a deeper connection between the speaker and listener, allowing for better comprehension and retention of information. Engaging fully means being present in the moment, avoiding distractions, and showing empathy and understanding towards the speaker's feelings or concerns. This kind of interaction can significantly enhance the quality of communication and lead to more meaningful discussions.

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