What is the difference between open and closed questions?

The distinction between open and closed questions lies in the type of responses they elicit. Closed questions are designed to limit the respondent's answers to specific options, such as "yes" or "no," or to provide a precise piece of information. This format can facilitate easier data collection and quick responses but limits the depth of information shared. By guiding the respondent toward a succinct answer, closed questions often help clarify specific points or test knowledge.

On the other hand, open questions encourage more expansive and detailed responses, allowing for exploration of thoughts, feelings, and insights. These questions typically begin with words like "what," "how," or "why," prompting respondents to elaborate on their answers.

Understanding this difference is crucial in professional communication, as it influences how information is gathered and interacts during discussions, interviews, or surveys.