What should be avoided when providing feedback to a colleague?

Providing feedback effectively is essential in maintaining a positive work environment and fostering professional growth. Criticizing the individual rather than focusing on the behavior is a common pitfall that should be avoided. When feedback targets the person instead of their actions, it can lead to defensiveness, hurt feelings, and a breakdown in communication. This type of criticism often becomes personal, which can strain working relationships and discourage engagement, rather than encouraging improvement.

Effective feedback should concentrate on specific behaviors that can be modified, thereby creating a framework within which the colleague can understand what changes are needed. When feedback is delivered in a way that highlights behaviors rather than the individual's character, it promotes a growth mindset and encourages accountability without creating animosity. This way, colleagues can receive feedback more openly, understanding it as a tool for professional development rather than a personal attack.