Which communication method is considered best for discussing sensitive matters with an international manager?

Enhance your skills for the Professional Communication Skills Exam. Study multiple choice questions with hints and explanations to excel in your test. Get ready for success!

The choice of communicating through a phone call is particularly effective for discussing sensitive matters with an international manager due to several key factors. First, phone calls allow for real-time dialogue, enabling immediate feedback and clarification, which is crucial when sensitive topics are at hand. The ability to hear tone of voice and nuances in conversation can significantly enhance understanding and reduce the risk of miscommunication, especially in situations where body language cannot be observed.

Additionally, sensitive conversations often require a level of confidentiality and trust that may not be as easily achieved through written forms of communication like email or text messages. Phone calls create a more personal connection, which can help build rapport and facilitate more open and honest dialogue about the issues being discussed.

Moreover, while video conferencing also provides a face-to-face interaction that can be beneficial, it may not be as readily available for all parties due to time zone differences or technological issues. In contrast, a phone call can typically be arranged more easily, making it a more practical choice in many international contexts.

In summary, using a phone call for sensitive discussions strikes a balance of immediacy, personal connection, and convenience, making it a superior method for effective communication.

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