Which practice is recommended to make a good impression during a phone call?

Using clear and professional language is crucial during a phone call, which is why avoiding slang and jargon is a recommended practice. This approach helps ensure that both parties understand each other clearly and minimizes the risk of miscommunication. Slang and jargon can create barriers in communication, particularly if the listener is unfamiliar with specific terms or phrases.

Choosing language that is accessible to a diverse audience enhances professionalism and creates a positive impression. It demonstrates respect for the listener and fosters a cooperative atmosphere, making it easier to build rapport and establish a constructive dialogue. By focusing on clear and straightforward communication, you position yourself as someone who values clarity and professionalism, which can positively influence how you are perceived in a conversation.